Riu Caribe, Cancun - Reviews, Room Options & Prices 2025

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About the Hotel

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Room Adults only

Max:

2 persons

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Guest Room

Max:

3 persons

Bed options:

1 Double bed

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Oceanfront Room

Max:

2 persons

Bed options:

1 Double bed

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Getting around

A guide to all available transportation options

City Centre

Cancun 7.6 km

Airports

Isla Mujeres (ISJ) 22.4 km

Cancun (CUN) 23.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Wi-Fi in rooms

Free parking

Luggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Air conditioning in public areas
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Beauty salon

Sports & Fitness

Fitness centre
Kayaking
Tubing
Tennis
Billiard tables
Fitness studio

Services

Room service
Bicycle hire
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Snack bar
Dinner
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Children's pool
Playground
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

690 m

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1.5 km

Blvd. Kukulcan Km. 4.5

Jardin del arte

880 m

Harbour

Aquatours Cancun

620 m

Marina Adventure Bay

Bungee in Cancun

670 m

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

710 m

Church

Parroquia de Cristo Resucitado

2.0 km

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

710 m

Blvd. Kukulcan km.5

Galeon Capitan Hook

1.3 km

Blvd. Kukulcan Km 9

Cancun Convention Center

3.0 km

Night club

Coco Bongo

3.1 km

Beach

Playa Tortugas

2.2 km

Night club

The City Nightclub

3.1 km

Night club

Palazzo

3.2 km

Beach

Chac Mool Beach

3.1 km

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

3.4 km

Night club

Mandala Nightclub

3.0 km

Gallery

Galeria Balance Cancun

2.8 km

CancunMexico

El Eden Ecological Reserve

3.0 km

Night club

Daddy'O

3.0 km

Beach

Playa Forum

3.1 km

Beach

Mandala Beach Club

3.1 km

Beach

Playa Las Perlas

3.2 km

Andiani Travel Group

3.0 km

Monumento a los Ninos Heroes

3.0 km

Chetumal Km 36. 5

Water Park at The Grand

3.1 km

Punta Nizuc - Cancún 210

Playa Lagarto

3.2 km

Aquarium

Interactive Aquarium

3.9 km

Blvd. Kukulcan

Parque Ventura Cancun

3.4 km

Nearby

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

530 m

Restaurants

Caminos

450 m

Blvd Kukulkan km 5.8 Mza 37 lt 18 Secc-C Zona Hotelera

Bonanza

860 m

Blvd Kukulcan K.M. 6.5 Interior Playa Tortugas

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.6

Location

7.6

Service

6.6

Dining

6.4

Charles

United Kingdom, January 2025

5.6/10

I had a mixed experience at Riu Caribe. While the beach was beautiful and the room cleaning was excellent, the service left much to be desired. especially during peak times. The food was somewhat disappointing, lacking variety and quality. Overall, there were highlights but also notable drawbacks.

Rooms

6.0

The rooms were clean and functional, but they felt a bit tired and in need of a refresh. I found the beds comfortable enough, though they could use an upgrade.

Service

5.0

Staff interactions varied greatly. Some were friendly and helpful, like Antonio at breakfast, while others, like Ceasar at reception, were rude and unhelpful. This inconsistency was frustrating.

Location

7.0

The location is good, right on a well-maintained beach, though not within walking distance to bars and nightlife. a taxi or local bus is necessary for that.

Dining

5.0

Dining options varied, but the food was often bland and repetitive. I struggled to find satisfying meals during my stay, especially at the buffet.

Facilities

6.0

The facilities were adequate with good beach access, but the cleanliness around the pool was lacking. Extras like room service were available, yet the overall experience felt a bit dated.

Cecil

United Kingdom, December 2024

5.4/10

My stay at Riu Caribe was overall wonderful, but it did have some quirks. The food was plentiful and varied, which I appreciated, but some areas of the hotel felt a bit dated. The beach was stunning and clean, and the staff were super friendly and helpful, which made all the difference in my experience.

Rooms

7.0

I stayed on the 9th floor with an amazing ocean view, but the room itself was a bit basic and in need of some refurbishment. I had to search for plug sockets, which was inconvenient. Overall, it felt more like a four-star than a five-star hotel.

Service

9.0

The service here was fantastic! Every staff member I encountered, from check-in to poolside, was friendly and eager to help, which really enhanced my trip. They were genuinely pleasant and always had a smile on their face.

Location

8.0

The hotel is in a great spot, right near the beach, and cabs were always waiting outside. It's not super close to the nightlife but I didn't mind since getting a bus or a taxi was easy and inexpensive.

Dining

8.0

There was a great variety of food available, and I particularly loved the pizzeria by the pool. My boyfriend raved about the dining options, but as a picky eater, I found some restaurants limited. Still, there was always something to satisfy cravings.

Facilities

7.0

The facilities were decent, with room service and a good selection of amenities available, but some areas seemed a bit run-down. I enjoyed the pools and entertainment options, although I felt the shows could have been longer.

Sebastian

United Kingdom, December 2024

6.8/10

My stay at Riu Caribe was very enjoyable overall. The friendly staff and vibrant entertainment made a big difference, but I found the beds quite uncomfortable and was disappointed by the coffee. However, the food options and the beautiful beach helped balance out these drawbacks.

Rooms

6.0

My room was clean and comfortable, featuring two double beds and a flat-screen TV. It had plenty of storage, but I found the beds too hard for my liking.

Service

7.0

While the staff was generally friendly and accommodating, I did experience some slow service at times, particularly when waiting for drink refills.

Location

8.0

The location was great, nestled in the hotel zone with beautiful beachfront views, but it was a bit far from the nightlife options.

Dining

7.0

There was a nice variety of food available, and I particularly enjoyed the Mexican restaurant. However, I found the coffee to be the worst I’ve had, which was disappointing.

Facilities

6.0

The facilities were well-maintained, although the pool area could use an upgrade. I spent more time beachside, which was peaceful and clean.

Parker

United Kingdom, November 2024

7.0/10

My stay at Riu Caribe had its ups and downs. The cleaning service was great, and the beach was beautiful and well-maintained. However, I was disappointed with the food quality, the service felt lackluster, and the pool area left much to be desired.

Rooms

6.0

The rooms were basic but clean and had a mini-fridge stocked with plenty of water. However, they were a bit cramped and lacked enough power outlets for convenience.

Service

5.0

While most staff were friendly, the overall service could be improved. There were times I felt overlooked, especially at the beach bar where service was slow.

Location

7.0

The location is fantastic, with a fabulous beach just steps from the pool area. The surroundings were lovely with plenty of palm trees, making it a picturesque spot to unwind.

Dining

5.0

Dining options were quite mixed; the buffet was decent, but the quality at specialty restaurants varied significantly. Unfortunately, many dishes were bland and lacked variety.

Facilities

5.0

The facilities offered a good range of services, including room service and various entertainment activities. However, the cleanliness of the pool area was concerning.

Eric

United Kingdom, October 2024

5.2/10

Staying at Riu Caribe was a rollercoaster of experiences. I loved the ocean-view room on the 9th floor and the array of food options. However, I noticed some flaws, particularly in the hotel's maintenance and some aspects of service. Overall, I had a fantastic time with lovely memories, though I might consider a different place next time due to the price versus quality.

Rooms

8.0

The rooms were very light and spacious, with an very nice ocean view. They were clean and attended to daily, which made my stay comfortable.

Service

7.0

The staff was generally pleasant and hardworking, especially the ones attending to drinks at the beach. However, I also noticed some areas for improvement in service consistency.

Location

8.0

The location is great, with beautiful beach access just steps away from the pool area. Cab services were also conveniently available right outside the hotel.

Dining

7.0

Dining offered a nice variety and I enjoyed several meals, though I found some options repetitive over time. My boyfriend loved the food much more than I did, highlighting a potential limitation for picky eaters.

Facilities

6.0

The hotel provided decent facilities, but some areas, like the pool, didn't feel as clean as I hoped. The entertainment and activities were fun but could use more variety.